We take protecting your private information very seriously. Nothing worries us more than the prospect of one of your, our valuable customers, suffering great financial harm due to our failure to make sure their personal information was protected. That is why we have a comprehensive privacy policy. This privacy policy is not just words on paper; it is a set of practices that we do every day.
As part of protecting your privacy, we only collect information from you if it is absolutely necessary. If you do business with us, or want information about our goods and services, we will ask for basic contact information (name, mailing address, phone number, email, etc.). We will never ask you for payment information, such as your credit card number, unless you are actually purchasing a good or service from us.
Some customers ask what we will use their information for. Well, that is entirely up to you. We would like the opportunity to share special offers, discounts, sales, other information with you via mail or email. But maybe you already get enough emails, or more than enough “junk” mail. We understand. That is why you always have the option to “opt-out’ of receiving regular mailings from us.
Once we have your information, we protect it as if it were our own. If you use our website, your information is encrypted as it is transmitted over the Internet. Whether you contact us online or by phone, your information is stored in secure servers with access strictly limited to those with a specific business purpose. All employees entrusted with access to customer information undergo thorough criminal background checks.
One thing you can be certain of—we will never sell or share your personal information with anyone, unless we are required to by law. In those instances when we are served with a court order to produce personal information as part of a law enforcement investigation, we will comply. Also, if we suspect fraud or abuse, we may share limited information with other businesses or organizations.
In addition to your personal information, we do collect information concerning visitors to our website. In no instance is this tied to an identifiable individual. Instead, the information we collect (including i.p. addresses, date and time of visit, pages visited, and referring webpages if applicable) is used solely for the purpose of monitoring the performance of our website and making improvements.